Privacy Policy

At Ginkgo Stonscapes we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website or submitting your information through our website or Meta (Facebook and Instagram) Lead Ads, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Property address

  • City, State, and ZIP Code

  • Information about your landscaping or hardscaping project

  • Preferred method of contact

  • Any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on our website

  • Referring website

  • Cookie and tracking information

Information Collected Through Meta Lead Ads

If you submit a lead form through Facebook or Instagram, we may receive information that you choose to provide, such as:

  • Name

  • Email address

  • Phone number

  • Address or ZIP Code

  • Project details

  • Any responses to qualifying questions included in our lead form

This information is used solely to contact you regarding your requested estimate or our services.

How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Schedule consultations and estimates

  • Provide landscaping and hardscaping services

  • Communicate about your project

  • Prepare proposals and estimates

  • Improve our website and customer experience

  • Measure the effectiveness of our marketing and advertising

  • Comply with legal obligations

We may also contact you regarding our services, promotions, or seasonal offerings. You may opt out of marketing communications at any time.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

We may use services such as:

  • Google Analytics

  • Meta Pixel

  • Meta Conversions API

  • Other analytics or advertising tools

These tools help us understand website traffic, improve our services, and deliver relevant advertising.

You can manage cookies through your browser settings.

How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Website hosting providers

  • Customer relationship management (CRM) software

  • Email communication providers

  • Advertising and analytics providers

  • Payment processors

These providers are only permitted to use your information to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Choices

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your personal information, subject to applicable legal obligations

  • Opt out of marketing communications

To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are intended for homeowners and property owners and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

GInkgo Stonescapes

Email: ginkgostonescapes@gmail.com

Phone: 414-897-1991

Website: Ginkgostonescapes.com